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The Gateway Hotel Pasumalai, Madurai
The Gateway Hotel Pasumalai, Madurai - 2
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The Gateway Hotel Pasumalai, Madurai

pasumalai, Madurai, Tamil NaduHotels
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About This Business

Set in the shadow of the Kodai Hills, this luxe, colonial-style hotel with gardens is 4.5 km from the Hindu Koodal Azhagar Temple and 6 km from the 17th-century palace, Thirumalai Nayakkar Mahal.
The airy, sophisticated rooms and suites feature free Wi-Fi, satellite TV and minibars, plus tea and coffeemaking facilities. Upgraded rooms and suites add bay windows with city and pool views. Room service is available 24/7.
Breakfast and parking are included, and there's an upscale restaurant and a bar with billiards. Other amenities include an outdoor pool, a gym, and tennis and table tennis, plus a business centre and laptop rentals.

Phone

Address

No. 40, Tirupparankunram Rd, pasumalai, Madurai, Tamil Nadu, 625004

Reviews (3)

3.0

3 reviews

Rating Breakdown

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K

Kavitha M

6 Aug 2024

3.0
The place is beautiful, but the service was horrible. We had noise from construction until 7 pm, no hot water, and no soap. We called the reception three times to get the soap, but still didn't get hot water.
E

Eshwar Makam

5 May 2024

5.0
Wow, what a wonderful stay I’m now a fan of Taj hotels after this experience. The hospitality was great, especially from Mr. Pandian and the reception team. It’s a beautiful, peaceful place to stay in Madurai. Thanks to the whole team for taking care of everything, even before we asked.
R

Robin Gupta

2 Feb 2024

1.0
This hotel is a complete disappointment. The service is very slow, and customer satisfaction seems to be the last priority. I had to wait from noon until 3 PM to get a room, and when I did, it had moldy walls. The restaurant was bad, with many empty tables marked as 'reserved'. Even getting a simple bill took forever. The only positive was Mr. Pandiyan from the front office, who was quick to respond and help with issues. I will never stay here again.

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Location

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No. 40, Tirupparankunram Rd, pasumalai, Madurai, Tamil Nadu, 625004

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